How do you spot genuine ISODUCE Plus? 6 checks before you buy in Singapore (scratch and scan QR)

Short answer: The quickest way to check genuine FEMOIRE ISODUCE Plus is to scratch the Wellous Scratch & Scan QR code on the box and scan it. Before you buy, choose a distributor who can show proof of authorisation. When it arrives, check the factory seal, expiry date, name and ingredients. Much cheaper listings on Shopee, Lazada, Carousell and other marketplaces are often fakes or third-party resellers with unclear sources, and problems are hard to trace.

Heads-up: Wellous has issued a notice asking customers not to buy on Shopee, Lazada, Carousell or other third-party platforms. Many listings there are fake, plenty of people only find out after buying, and some dishonest sellers pose as authorised distributors.

What does genuine ISODUCE Plus look like?

6 checks before you buy

1. Scratch and scan the QR code first

When your order arrives, scratch the Scratch & Scan QR code on the box and scan it. If it doesn't show a verification result, was already scratched before you got it, or there is no QR code, don't open it. Contact the seller straight away.

2. Ask the seller for proof of authorisation

Just ask. An authorised distributor can show it and won't mind. The same goes for us: feel free to ask.

3. Is the price unreasonably low?

If it is much cheaper than usual and sold as "last few boxes" or "clearance", ask where the stock comes from and when it expires. If the seller can't say, don't risk it.

4. Is the box factory-sealed?

Check the seal hasn't been opened or re-stuck, and that no sachets are torn. Recording a video as you unbox makes any problem easier to sort out.

5. Is the expiry date clear?

The expiry date should be clearly printed, not scratched off or covered by a sticker. If it is close to expiry, ask before you order.

6. Is it the new formula?

ISODUCE Plus is an upgraded formula: a 51% elderflower-powder base with 300mg of KSM-66® ashwagandha a sachet, L-arginine and cranberry added, 8 actives in all, in 3g sachets. Check the name and ingredient list on the box. If they don't match, ask first.

Why not buy on Shopee, Lazada or Carousell?

Wellous has issued a notice asking customers not to buy on Shopee, Lazada, Carousell or other third-party platforms. Many listings there are fake, plenty of people only find out after buying, and dishonest sellers pose as authorised distributors. Even genuine stock there is resold outside the authorised channel. The most common problems: you can't confirm the source, you don't know how it was stored (Singapore is hot, and it should be kept somewhere cool and dry, out of direct sun), there is no one responsible if something goes wrong, and there is no money-back guarantee.

This product relates to hormonal balance, so a clear source matters even more. Buying from an authorised distributor gets you QR verification, advisor follow-up and the 30-day money-back guarantee.

When your order arrives

• Check it, then scratch and scan the QR code before you open it.
• Store it somewhere cool and dry, out of direct sun. Don't leave it in the car.
• Read the ingredient list before you take it. It contains soy, so don't take it if you are allergic to soy or any other ingredient.

Frequently asked questions

Is ISODUCE Plus the same as the old ISOduce?

No. ISODUCE Plus is an upgraded formula, with a 51% elderflower-powder base, 300mg of KSM-66® ashwagandha a sachet, L-arginine and cranberry added, 8 actives in all, now in 3g sachets.

Does ISODUCE Plus have a MAL number?

ISODUCE Plus is a Health Functional Food. In Singapore, NPRA, Ministry of Health Malaysia, classifies it as a food, not a medicine. To check it is genuine, rely on the Scratch & Scan QR code on the box and buy from an authorised channel.

Is much cheaper ISODUCE Plus online always fake?

Not always, but the risk is much higher. The source, storage and expiry are all hard to confirm, and there is no money-back guarantee. For something you take every day, a clear source matters more than saving a little.

How do I know ISODUCE Plus from you is genuine?

We are an authorised distributor. Every box ships factory-sealed, and you can scratch and scan the QR code on each one. Not happy within 30 days? You get a full refund.

Buy or learn more

To buy genuine factory-sealed ISODUCE Plus, or to see the full formula and lab reports first, visit the ISODUCE Plus product page.