How do you spot genuine FEMOIRE Youth Serum? 6 checks before you buy in Malaysia

Short answer: To get genuine FEMOIRE Youth Serum, start with a distributor who can show proof of authorisation. A genuine set is one FEMOIRE Youth Serum 30 ml plus one FEMOIRE Rose Beauty Stone of rose quartz, in a sealed box. When it arrives, check the seal, expiry date, name and ingredient list. A price far below the usual price may mean it isn't genuine, or that it's old or badly stored stock.

Heads-up: Wellous has issued a notice asking customers not to buy on Shopee, Lazada, Carousell or other third-party platforms. Many listings there are fake, plenty of people only find out after buying, and some sellers pretend to be us.

What does the genuine product look like?

What are the 6 checks before you buy?

1. Can the seller show proof of authorisation?

Ask directly. An authorised distributor can show it and won't mind. The same goes for us: you're welcome to ask.

2. Is the price unreasonably low?

Far cheaper than usual, sold as "last few sets" or "warehouse clearance"? Ask where the stock came from and when it expires. If they can't say clearly, don't take the risk.

3. Is the box sealed?

Check whether the seal has been opened or stuck back down, and whether the bottle is leaking. Record a video when you unbox it; it makes any problem easier to sort out.

4. Is everything in the set?

A genuine set is the 30 ml serum plus one rose quartz stone. If the stone is missing or the volume doesn't match, ask before you go further.

5. Is the expiry date clear?

The expiry date should be printed clearly, not scratched off or covered by a sticker. If it's close to expiry, ask before you order.

6. Check the name and ingredient list

The box should read FEMOIRE Youth Serum, and the ingredient list should show the peptide, NMN, hyaluronic acid and calming herbs. If the spelling is different or the ingredients don't match, don't use it.

Why not buy from Shopee, Lazada or Carousell?

Most listings on Shopee, Lazada or Carousell are third-party resellers outside the authorised channel. The usual problems: you can't tell where the stock came from, you don't know how it was stored (Malaysian heat in a warehouse or a car affects the product), nobody is responsible if something goes wrong, and there's no money-back guarantee.

A serum goes on your face every day. With stock of unknown origin, you don't know how long it has sat around or where.

Buy from an authorised distributor and you get a genuine, sealed box, an advisor who follows up, and the 30-day money-back guarantee.

What should you do once it arrives?

• Check the seal and contents before you open it.
• Close the cap tightly and store it somewhere cool and dry, out of direct sun. Don't leave it in the car.
• Read the ingredient list on the box before you start. If your skin is very sensitive, try a little on a small area first.

Frequently asked questions

What's in one set?

One FEMOIRE Youth Serum 30 ml and one FEMOIRE Rose Beauty Stone of rose quartz, in a sealed box.

Why do some sellers charge much less?

A price far below the usual price may mean stock that isn't genuine, or that's old or badly stored. From an authorised distributor you get a genuine, sealed box, advisor support and the 30-day money-back guarantee.

Is it halal?

Yes, certified halal by JAKIM.

If I buy from you, how do I know it's genuine?

We are an authorised distributor, and every set ships in a sealed box. If you have any doubt when it arrives, ask your advisor before opening it. Not happy? Full refund within 30 days.

Buy or learn more

To buy a genuine, sealed set, or to see the full ingredients and test reports first, go to the FEMOIRE Youth Serum product page. For prices, read FEMOIRE Youth Serum price in Malaysia.