How do you spot genuine Kuro Oiru? 6 checks before you buy in Singapore (QR code)

Short answer: The fastest way to check ZENSO Kuro Oiru is to scan the anti-counterfeit QR code on the bottle. Before you buy, choose a distributor who can show proof of authorisation. When it arrives, check the seal, the expiry date, the name and the ingredients. Anything priced well under S$130 a bottle may be old stock, repackaged or not genuine at all, and problems are hard to trace.

Heads-up: Wellous has issued a notice asking customers not to buy on Shopee, Lazada, Carousell or other third-party platforms. Many listings there are fake, plenty of people only find out after buying, and some sellers pretend to be us.

What genuine stock looks like

6 checks before you buy

1. Scan the QR code first

When your parcel arrives, scan the QR code on the bottle first. If it doesn't verify, or there's no QR code, don't open it. Contact the seller straight away.

2. Can the seller show proof of authorisation?

Just ask. An authorised distributor can show it and won't mind. That goes for us too, so feel free to ask.

3. Is the price unreasonably low?

Much cheaper than normal, with lines like "last few bottles" or "warehouse clearance"? Ask where it came from and when it expires. If the seller can't say, don't take the risk.

4. Is the bottle factory-sealed?

Check the seal hasn't been opened or re-stuck, and the bottle isn't dented. Recording yourself opening the parcel makes any problem easier to sort out.

5. Is the expiry date clear?

The date should be printed clearly, not scratched off or covered by a sticker. If it is close to expiry, ask before you order.

6. Open it and look at the tablets

Genuine Kuro Oiru is a rose-milk chewable, 60 tablets a bottle. If the taste or the count is clearly wrong, don't take it.

Why we don't recommend buying on Shopee, Lazada or Carousell

Most listings on Shopee, Lazada or Carousell are third-party resellers outside the authorised channel. The usual problems: unclear origin, unknown storage (Singaporen heat in a warehouse or a parked car can affect the product), nobody responsible if something goes wrong, and no money-back guarantee.

Buying from an authorised distributor gets you a factory-sealed bottle, QR verification, advisor follow-up and the 30-day money-back guarantee.

After your parcel arrives

• Check the bottle and scan the code before opening.
• Store it somewhere cool and dry, out of direct sunlight. Don't leave it in the car.
• Read the ingredient list once before taking it: it contains chitosan from crustacean shells. If you are allergic to shellfish, crustaceans or any ingredient, don't take it.

Frequently asked questions

Does Kuro Oiru have a MAL number?

No, because it is a food (a chewable tablet), not a medicine. MAL numbers are given to medicines and certain supplements, and Singapore's NPRA classifies Kuro Oiru as food. So checking it comes down to the QR code and an authorised channel.

Someone else sells it cheaper. Is it the same?

Be careful. Anything well under S$130 a bottle may be old stock, repackaged or not genuine. Expiry and storage are hard to confirm, and there's no money-back guarantee.

Is Kuro Oiru halal?

Yes. It is JAKIM Halal certified, and Halvec Laboratories, a JAKIM panel laboratory, found no porcine DNA.

How do I know what I buy from you is genuine?

We are an authorised distributor. We sell original, factory-sealed stock, and you can scan the QR code on every bottle. Take it properly for 30 days; if you don't feel a genuine difference, you get a full refund.

Buy or learn more

To buy genuine stock, or to see the full formula and packs first, go to the Kuro Oiru product page.