How do you spot genuine LIVETAL antrodia drink? 6 checks before you buy in Singapore (QR check)

Short answer: The quickest way to check genuine TIGROX LIVETAL Antrodia Drink is to scan the QR authenticity sticker on the box. Before you buy, choose a distributor who can show proof of authorisation. When it arrives, check the factory seal, expiry date, name and ingredients. Stock sold far below the normal price may not be genuine, or it may be old or badly stored.

Heads-up: Wellous has issued a notice asking customers not to buy on Shopee, Lazada, Carousell or other third-party platforms. Many listings there are fake, plenty of people only find out after buying, and some sellers pretend to be us.

What does genuine LIVETAL look like?

What are the 6 checks before you buy?

1. Scan the QR code first

When your order arrives, scan the QR authenticity sticker on the box. If it doesn't show a verification result, or there is no sticker, don't open it. Contact the seller straight away.

2. Ask the seller for proof of authorisation

Just ask. An authorised distributor can show it and won't mind. The same goes for us: feel free to ask.

3. Is the price unreasonably low?

Antrodia is scarce. A price far below normal can mean the stock is not genuine, or that it is old or was stored badly. If the seller talks about "last few boxes" or "warehouse clearance", ask where the stock comes from and when it expires.

4. Is the box factory-sealed?

Check whether the box has been opened or resealed, and whether any sachet is damaged or leaking. Film yourself opening the parcel. It makes any problem easier to sort out.

5. Is the expiry date clear?

The expiry date should be printed clearly, not scratched off or covered by a sticker. If it's close to expiry, ask before you order.

6. Match the name and ingredients

The box should say TIGROX LIVETAL, and the ingredient list should match the table above. If the name, ingredients or pack size are very different, don't drink it.

Why we don't recommend buying on Shopee, Lazada or Carousell

Listings on Shopee, Lazada or Carousell are mostly third-party resellers outside the authorised channel. The usual problems: unclear source, unknown storage (Singapore is hot, and stock left in a warehouse or a car can suffer), nobody responsible if something goes wrong, and no money-back guarantee.

Buy from an authorised distributor and you get QR verification, advisor support and the 30-day money-back guarantee.

What should you do when it arrives?

• Check and scan before you open it.
• Store it in a cool, dry place away from direct sunlight. Don't leave it in the car.
• Read the ingredient list once before drinking. If you are allergic to avocado, mango, turmeric or any other ingredient, don't drink it.

Frequently asked questions

Are TIGROX LIVETAL and LIVETAL antrodia drink the same product?

Yes. TIGROX is the range name and LIVETAL is the product name.

Does LIVETAL have a MAL number?

No, because it is a food drink, not a medicine. KKM's NPRA classifies it as a food product under the Food Act 1983, and food doesn't need a MAL number. So the main ways to check it is genuine are the QR sticker on the box and buying through an authorised channel.

Is a much cheaper listing online always fake?

Not always, but the risk is much higher. It may not be genuine, it may be old or badly stored, and there is no money-back guarantee. For something you drink, a clear source matters more than saving a little.

If I buy from you, how do I know it's genuine?

We are an authorised distributor. Every box ships factory-sealed with a QR sticker you can scan. Not happy? You get a full refund within 30 days.

Buy or learn more

To buy genuine stock, or to see the full formula and plans first, go to the LIVETAL product page.