healthbywell
Shipping policy: free delivery on every order in Canada
Reviewed by Health Advisor Team
In short: Delivery is free on every order in Canada. When you place your order, your advisor confirms the delivery estimate for your address and gives you the tracking details.
How much does delivery cost?
Nothing. Delivery is free on every order, whatever you buy and however many packs you choose.
Where do you deliver?
Orders placed on our Canada pages are delivered to addresses in Canada. Your advisor confirms your delivery address with you before the order is sent. If you're not sure whether we can reach your address, ask your advisor before you order.
How long will delivery take?
It depends on where you are, so we don't quote a fixed number of days here. When your order is placed, your advisor confirms the delivery estimate for your address and sends you the tracking details so you can follow your parcel.
What if my parcel arrives damaged, or something is wrong or missing?
Message your advisor or email support@healthbywell.com. We will replace the item or refund it, and we cover the cost. A photo of the parcel and the items helps us sort it out quickly.
How do I contact you?
- Facebook Messenger: message an advisor
- Email: support@healthbywell.com